Mehfil Terms of Service · Version 1 · Effective from the Publication Date
In plain words (this box helps you read the Terms; it is not part of them):
1.1 Mehfil (the Service) is operated by the Operator. "We", "us" and "our" mean the Operator. "You" means a person who uses the Service.
1.2 These Terms are a contract between you and the Operator. They include the Privacy Notice (Part 4), the Community Guidelines and Host Rules (Part 5) and the Grievance Redressal Policy (Part 6), which are published in the Service.
1.3 You accept these Terms by ticking the box at sign-up. You can read them again at any time in the Service.
2.1 You must be 18 years or older. You confirm this at sign-up and we store only that confirmation, not your date of birth.
2.2 You must be able to enter into a contract under Indian law, you must not be banned from the Service, and you must create an account with a valid invite code while invite codes are required.
2.3 One person, one account. Do not create accounts to get around a ban, a limit or a report.
2.4 If we learn that someone under 18 has an account, we may suspend it and delete the account.
3.1 You sign in with your Google account or with a code sent to your email address. Give us a real address that is yours.
3.2 Keep your sign-in secure. You are responsible for what happens through your account unless you told us it was compromised.
3.3 Invite codes are personal to you. Do not sell, trade or publish them. We may cancel codes, and accounts created with codes that were misused.
4.1 Mehfil is an online platform that helps hosts publish Meetups and guests find and join them. We are an intermediary. We do not organise, supervise, insure, endorse or attend any Meetup.
4.2 Hosts and guests are independent people. We do not check who they are beyond the sign-in described above, and we cannot promise that anyone is who they say they are or that a Meetup is safe, lawful or as described.
4.3 Mehfil is not an emergency service. If you or anyone is in danger, call 112 (India's emergency number).
4.4 Mehfil does not handle money. A Meetup may show a price and a payment note as text. Mehfil does not take, hold or refund payments for Meetups, and does not sell tickets. Any payment is between host and guest, outside Mehfil, and at their own risk. We are not a party to it. A "Free" or price label on a Meetup is what the host declared; we do not check it, and the payment instruction is shown only to guests the host has admitted.
4.5 A Meetup may name one or more communities, such as a subreddit, to say who it is meant for. Mehfil is not affiliated with Reddit or with any community named, and a name is shown as plain text only. A community tag is the host's own statement. It is not an endorsement by the community, and it does not decide who may join a Meetup or what is revealed to anyone.
4.6 A badge such as "Endorsed by a verified moderator of r/…" means that one person, whose claim to moderate that community we checked by hand, said they vouch for the host. It is that person's view. It is not a background check, and it is not an endorsement by Mehfil, Reddit or the community.
5.1 If you publish a Meetup, you are the host and you are responsible for it. You promise that:
5.2 Meetups at private homes may be unavailable or limited. We may switch them on for hosts we have reviewed.
5.3 You may hide the guest list and may remove a guest from your Meetup. You must do so fairly and not for unlawful reasons.
6.1 If you join a Meetup, you are responsible for how you behave and for your own safety. Read the Meetup's rules before you join and follow them.
6.2 Tell the host if your plans change. Withdraw early if you cannot come, so that someone on the waitlist can take your spot.
6.3 If a Meetup has an age limit or involves alcohol, you must meet the limit and confirm it when you join.
7.1 For some Meetups the exact address and door details are shown only to admitted guests and only close to the start time. They are private. Use them to attend that Meetup and nothing else. Do not copy, screenshot, post or pass them on.
7.2 We delete the address and door details seven days after a Meetup ends, and we delete questions and answers after thirty days, unless a report, a legal order or a legal duty requires us to keep them for longer (Part 10).
8.1 You keep ownership of what you post (descriptions, questions, answers, messages). You give us a non-exclusive licence to store it, show it to the people who are allowed to see it, and send it through the Service, for as long as it is on the Service and as needed to run the Service.
8.2 You promise that you have the right to post it, and that it follows these Terms and the law.
8.3 Posts are plain text. Links are not allowed for new accounts.
8.4 We may remove or hide content or a Meetup that breaks the rules or the law, or that a report credibly shows to be unsafe.
9.1 Do not use Mehfil to post, share or do anything that is unlawful or that the Community Guidelines (Part 5) forbid. In short: nothing illegal, no harassment or threats, no pretending to be someone else, no sharing of other people's private details, no sexual content involving or targeting any person without their consent, nothing involving minors at alcohol Meetups, no scams or requests for money outside the Meetup's stated cost, no malware, no misleading or false claims, and no attempts to break or overload the Service.
9.2 Do not scrape the Service, probe it for weaknesses without permission, or bypass any limit or protection. If you find a security problem, tell us at the address in our security notice (/.well-known/security.txt) and give us a reasonable time to fix it before you share it.
10.1 You can report a Meetup, a post or a person in two taps. Reports are reviewed by people. We aim to review a report within 24 hours but cannot promise it.
10.2 Several reports from different verified accounts can hide a Meetup automatically until a moderator has looked at it. The host is told why and can appeal.
10.3 We may warn, hide content, lock a Meetup, suspend or ban an account, if you break these Terms or the law, if we have a credible report of a risk to someone, or if a legal order requires it. We tell you why unless the law or someone's safety prevents us.
10.4 If we ban an account, we keep a keyed hash of the email address so that the same person cannot simply sign up again.
10.5 You can appeal a decision through the form in the Service or through the Grievance Officer (Part 6).
11.1 We send notices about Meetups you host or have joined: in the app, by browser notification if you allowed it, and by email. Some are critical (a cancellation, a time change, a "still coming?" prompt, a waitlist promotion, door details being live). We may send critical notices outside quiet hours.
11.2 Many Meetups use confirm-or-release. About a day before the start we ask admitted guests "still coming?". If you do not answer, we ask again. If a guest has still not answered at the host's deadline and we can show that you saw the prompt (for example, you opened it in the app), your spot may be released to someone on the waitlist.
11.3 If we cannot show that you saw our prompt, we do not release your spot for silence. We tell the host that we could not reach you, and the host decides.
12.1 Mehfil is free. We may change, pause or stop any part of it. We may put it into read-only mode, or take it offline, to protect people or the data.
12.2 We try to keep it running, but we make no promise of availability, speed or freedom from error. We keep encrypted backups, but a recent change could be lost if something goes wrong.
12.3 If we ever charge for anything, we will tell you first and you can decide whether to continue.
13.1 Our Privacy Notice (Part 4) explains what personal data we collect, why, who sees it, and your rights. It forms part of these Terms.
14.1 The Service, its software, design and name belong to the Operator (or its licensors). You may use them only as these Terms allow.
14.2 If you send us feedback, we may use it without owing you anything.
15.1 The Service is provided "as is" and "as available". To the extent the law allows, we give no warranty that the Service will meet your needs, be uninterrupted or error-free, or that any Meetup, host or guest is safe, lawful or as described.
16.1 To the extent the law allows, the Operator is not liable for any loss or harm that arises from a Meetup, from what a host or a guest does or fails to do, from content posted by others, or from the Service being unavailable.
16.2 To the extent the law allows, our total liability to you for any claim connected with the Service is limited to the larger of what you paid us (which is nothing) and one thousand rupees.
16.3 Nothing in these Terms limits any liability that cannot be limited under applicable law.
17.1 If your breach of these Terms, your content, or your Meetup leads to a claim against the Operator by someone else, you will compensate the Operator for the loss, costs and reasonable legal fees that result, to the extent the law allows.
18.1 You can delete your account at any time from Settings. If you are the host of an upcoming Meetup, cancel it or hand it over first. If you are a guest in upcoming Meetups, we withdraw you from them automatically.
18.2 We may suspend or end your access if you break these Terms, if the law requires it, or if we stop the Service.
18.3 Clauses that by their nature should continue (for example 7, 8.1 for content that others already received, 16, 17, 21) continue after your account ends.
19.1 We may change these Terms. For a material change we will tell you in the app and by email and ask you to accept the new version before you continue (consent item C-10). If you do not accept, you can download your data or delete your account.
19.2 Older versions stay available to you on request so that you can see what you agreed to.
20.1 We follow valid orders from courts and government authorities. We may hide content or a Meetup, or preserve or share data, as such an order requires. Part 7 explains how we handle them.
21.1 Indian law governs these Terms. The courts at the Operator's City have jurisdiction over disputes, subject to any right you have under law to go elsewhere.
21.2 Before going to court, please try our grievance process (Part 6). It is free.
22.1 Complaints go to the Grievance Officer. Details are in Part 6.
23.1 If part of these Terms is unenforceable, the rest stays in force. If we do not enforce a right straight away, we have not given it up. These Terms are the whole agreement about the Service between you and the Operator. You may not transfer your account to someone else; we may transfer the Service with notice to you. We may give you notices electronically, and you agree to receive them that way.
24.1 Questions about these Terms: the Contact Email. Complaints: the Grievance Officer. Legal orders: the Legal Email.